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Cancelling Your Subscription
You can cancel your subscription at any time from the Profile section of the app, or by contacting your coach. When you cancel, you keep access through the end of your current paid billing cycle — you won't be charged again after that.
Refunds
If you're not happy with your subscription, you can request a full refund within 3 days of your initial payment. To request one, contact us (see Contact Us) with your account details.
After the 3-day window, subscription payments are non-refundable. You can still cancel at any time to stop future charges — cancellation and refund eligibility are separate: cancelling stops future billing, but doesn't retroactively refund a payment already outside the 3-day window.
Failed or Disputed Payments
If a renewal payment fails, we'll retry per Razorpay's standard retry schedule. If it continues to fail, your subscription may be paused until payment succeeds or you cancel. If you believe you've been charged in error, contact us and we'll look into it.